Company Overview
 
 
Industry
Call Centers
Functional Goal
Performance management tool to motivate and reward call agents based on quality, customer satisfaction, and volume.
Responsibilities
User research
Business process analysis
Interaction design
Information architecture
Visual design system
Logo development
HTML templates
Quality assurance .NET
Duration
10 weeks
 
Conceptual Design
Design Exploration
Design Implementation
D-LABS (HPV) Projects 07
EDU.CON
SAP 05 - 07
Business Config. Concepts
Business Config. Views
Responsibilities
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